Refund policy

We want you to love your purchase from Hiccups. If you're not satisfied for any reason, we offer seamless and easy refunds and exchanges. Kindly fill out the below form at the end of this page after you read the policy.

Eligibility:

• Exchanging items from the clothing collection is eligible within 14 days starting the delivery date.
•  You can Refund and EXCHANGES if there is sale or No.
• The product must be undamaged with the original Hiccups ticket; items without tickets are not eligible for exchanges or refunds.
• To receive a full refund, items must be returned to us unworn/unused and in the same condition you received them with their original packaging
• Each order allows one exchange or refund.

Shipping fees:

• For exchanges, customers cover additional shipping costs.
• Fees are on us if the product is defected.
• For refunds, shipping fees are non-refundable if the product is not defected or damaged.

Our Commitment:

If you encounter any material or manufacturing defect in your products within 1 month of receiving the order, don’t hesitate to reach out to us.

How to Request:
Kindly fill out the below form and our team will review your request within 2-4 working days and get back to you through your email.